Our Privacy and Security Policy

This Privacy Policy applies to the services offered on the findingfinance.com.au web site offered by:-

Finding Finance Pty Ltd
ABN: 40123856235

Please read this Privacy Policy carefully before using the Finding Finance  web site. Usage of the Finding Finance web site is conditional upon you agreeing to be bound by this privacy policy.

In summary, while you should read each provision in this Privacy Policy, you must note that by using the Finding Finance website:

You agree that if you submit your personal information to us, we may create a database record about you;

You agree for us to use cookies on your browser if we implement this technology (unless you remove them - please see below for explanation);

Your personal information is important to us ... Finding Finance is committed to safeguarding your personal privacy. We recognise that you have a right to control how your personal information that is collected and used. We know that providing personal information is an act of trust and we take that seriously.

Unless you directly give us consent to do otherwise, Finding Finance will only collect and use your personal information as set out below.

Our services

Finding Finance offers a variety of services on our web site related to our products, which might be of interest to you. These services may have specific conditions, which are explained at the time when you purchase those services, in addition to these general Terms and Conditions. Our services include:

• Loans which you can apply for
• Information about new products or services from Finding Finance

Collecting information about you

When you enquire about a product from us, we may ask for your personal information (such as name and address) in order to service your application. You do not have to provide us with this information if that is your preference. However, failure to do so may result in Finding Finance being unable to recommend products and/or provide certain services including after services.

Our use of cookies

Cookies are pieces of information that a web site transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Finding Finance may use cookies to make your use of our website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user's browser. Cookies allow us to remember the information you have entered as you move through our site, and let us know how many people are using the different parts of the site. If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this may mean you will not be able to take full advantage of the Finding Finance web site.

Using and disclosing your personal information

We intend to use your information for the following purposes only:-

• To fulfil our obligation under any contract and/or any other contract between you and Finding Finance
• To provide you with information about our products, service and/or special offers
• To ask you for you opinion or comments about our products and/or services
• To track general traffic patterns showing the usage of our web site

Please also note that in order to operate the web site or deliver a service we may sometimes share your personal information with a service provider which may not be a business unit of Finding Finance.

As Finding Finance recognises the trust you place in us when you give us personal information, we will not use or disclose any information about you for other purposes without your consent, except for in exceptional cases such as if disclosure is required by laws or is necessary to protect the rights or property of Finding Finance, or any member of the public, or to lessen a serious threat to a person's health or safety.

When we will contact you

We may contact you by email, post or phone (which you have provided to us) in order to:

• Provide you with information which may be of interest about updates, new loans products and other matters which may interest you
• To send you a newsletter

If you are receiving communications from Finding Finance and do not wish to receive this information any longer, you may remove your name from our list either by contacting us or by calling Finding Finance on the customer enquiry number 1300 729 075

Storage and security of your personal information

Finding Finance will endeavour to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. Our employees and data processors are obliged to respect the confidentiality of any personal information held by Finding Finance. However, as we cannot guarantee the security of communications over the Internet, we cannot give an absolute assurance that your information will be secure at all times. Finding Finance will not be held responsible for events arising from unauthorised access to your personal information.

Finding Finance and links to other web sites

Finding Finance may provide links to web sites outside of the Finding Finance site. These linked sites are not under the control of Finding Finance, and we are not responsible for the conduct of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the Terms and Conditions of those web sites.

Accessing personal information held

If at any time you want to know what information we hold about you, you are welcome to request your personal information by calling us on 1300 729 075. If you want to change and correct personal information that is inaccurate or out of date, please call us on 1300 729 075. To have personal information deleted, please let us know in the same manner, and we will take reasonable steps to delete your personal information unless we need to keep it for legal reasons.

What to do if you have a problem or question

If Finding Finance becomes aware of any ongoing concerns or problems with areas on our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us or call the customer enquiry number on 1300 729 075.

Future changes

Our commitment to be a leading provider of financial services means that our business will continue to evolve as we introduce new services and features to our web site. Because of this, from time to time, our policies will be reviewed and may be revised. Finding Finance reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its web site. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.